Where are your offices located?
We have two offices in Ontario.
What are your business hours of operation?
Normal business hours are from 7 am to 5 pm.
Do you work on custom projects?
We have a team of Engineering and Sales Representatives who look forward to going over the unique details and requirements of your project. Contact us today.
What is your warranty procedure?
If you experience a problem with a product you purchase from us and it is still covered under warranty, contact Carey at firstname.lastname@example.org or 1-705-897-1942. Contractors should take photos of the units at time of installation, making sure to take a clear photo that captures the serial number, model number and part number. At the same time, contractors are to complete Start-up Reports and submit them to Gagnon & Associates for warranty purposes. Time is an important component that factors into the warranty procedure.